Free Technical Assistance

If your tape library or drive is down or reporting a failure, contact us for free. We will assist you in diagnosing the trouble and if we cannot repair the issue over the phone, we will provide you with a repair solution. We offer advance parts exchange, depot repair services, onsite T&M, or annual maintenance contracts. Call or email us today!

Get a FREE limited telephone technical support call

Monday through Friday 8:30am to 5pm EST.

Extended/After-Hours Support

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Our staff has hands-on experience with top tape manufacturers: