Dell Tape Library & Drive Service & Repair

Dell Powervault TL2000 Tape Library Service & Repair

Dell Powervault TL2000 Tape Library Service and Maintenance is just a phone call away with Strategic Support Solutions.

Count on our 20+ years experience in resolving tape library and drive performance issues!

Strategic Support Solutions specializes in everything tape storage. Our expert trained technicians can handle any issue with your Powervault TL2000 tape library. From the picker assembly to the power supply, we have you covered.

In need of Dell Powervault TL2000 service or parts?

...No problem, get your custom quote for parts, repairs, sales, and maintenance contracts.

Dell Powervault TL2000 Services We Offer

  • technical phone support business & after hours
  • Time and materials service
  • annual maintenance contracts
  • depot repair
  • self maintenance programs
  • Onsite repair business, weekend & after hours

Strategic Support Solutions can be on-site for repairs and service for the Dell Powervault TL2000 tape library or tape drives.

Contact us at to get a quote

The Dell PowerVault TL2000 is a powerful tape library that helps organizations automate their backup and archive processes to reduce the need for manual intervention and the risk of human error. The PowerVault TL2000 uses the optical cartridge location technology for precision cartridge handling and inventory, which helps improve the overall reliability of backups.

To supplement the growth in iSCSI SANs, Dell employs an iSCSI-to-SAS bridge card for the
TL-series tape libraries.

Tapes can be imported and exported individually using a mail slot or twelve at a time using one of two magazines. The library utilizes barcode-scanning technology to record the location of tape media, so you can be assured that your critical data is properly stored and ready in case disaster strikes.

Our staff has hands-on experience with top tape manufacturers: