Dell Tape Library & Drive Service & Repair

Dell Powervault TL2000 Tape Library Service & Repair

We are pretty confident that we know this library better than Dell. We can repair it, service on site maintenance and advanced exchange! We do it all!

Keep your Dell TL2000 Tape Library in peak performance shape with Service and Repair provided by Strategic Support Solutions.  Maintenance, service, repair and break/fix options for all Dell tape libraries and drives for the Dell TL2000. Strategic Support has the inventory and over 17 years of hands-on experience troubleshooting issues with Dell tape libraries and tape drives.

The Dell PowerVault TL2000 Tape Library is a simple and affordable tape automation for companies whose data protection needs have grown fast enough to outgrow autoloader technology. The Dell TL2000 tape library is the data backup solution of choice for many small to medium businesses that require an affordable yet easy to use, automated tape backup solution.

With the Dell TL2000 tape library, your organization can enjoy the benefits of having a completely hands off, around the clock operation that is worry free. With the ease and cost effectiveness that is not available in other tape autoloaders, combined with a simple maintenance contract from Strategic Support Solutions, you can help free up much more IT resources, avoid downtime and backup your data quickly and predictably. Strategic Support will help you to create off-site archived copies of all your data to meet data backup compliance requirements and ensure that you have a worry-free disaster-recovery strategy. Call us today at 866-994-4235.

We offer the following services for the Dell TL2000 Tape library:

Depot Repair

Dell TL2000 Tape LibraryThe techs at Strategic Support evaluate issues, perform needed repairs and return the tape library or part to your data center safely and quickly. Ship your Dell TL2000 tape library picker assembly, tape drive, power supply or other tape library part into Strategic Support Solutions.

Time and Materials Service

Don’t have a current maintenance contract on your Dell TL2000 tape library or drive but need it repaired or a tape experienced technician on-site? Strategic Support Solutions offers Time and Materials Services to charge our clients just for the labor and parts used. Call 866-994-4235 or send us an email for more information.

Onsite Repair (Business, Weekend and After Hours)

Strategic Support Solutions provides on-site repair services for the Dell TL2000 tape library without it ever leaving your location. Contact us at to get a quote.

Annual Maintenance Contracts

Strategic Support Solutions offers Annual Maintenance Contracts ranging from 5 x 9 x Next Day to 7 x 24 x 4 for the most popular Dell tape libraries and drives like the Dell TL2000 series.

Need A Spare? Call Strategic Support Solutions!

Self Maintenance Programs

Strategic Support Solutions helps the busy data center staff maintain their own tape libraries and drives with our Self Maintenance Programs. We will provide a kit with the most frequently replaced and repaired items for your Dell TL2000. If you use a part, then you just ship it to us and we’ll send you a replacement so you’re always ready. Ask about our Spares Kits!

Technical Telephone Support (Business and After Hours)

Strategic Support Solutions will be your tech team’s backup! With our Technical Telephone Support program for the Dell TL2000 tape library, your IT staff has over 20 years of tape library and drive maintenance and repair available to them – just a phone call away. Strategic Support can walk them through troubleshooting and repairs for tape libraries and tape drives.

Call Strategic Support Solutions for more information
on Dell TL2000 Tape Library
Service and Repair at

Our staff has hands-on experience with top tape manufacturers: