ADIC Tape Library & Drive – Service & Repair

ADIC Scalar i500 Tape Library Maintenance Repair

ADIC Tape Library Repair and ServiceStrategic Support Solutions can help your data center save time and money with ADIC Scalar i500 Tape Library Maintenace and Repair. We have the inventory and hands-on experience with ADIC Scalar i500 tape libraries and tape drives.

Depot Repair

Send your ADIC i500 tape library, tape drive, picker assembly, power supply or other part in to Strategic Support Solutions. We will evaluate it, determine the issue and provide an estimate for repair.

ADIC Scalar i500 Tape Library RepairAnnual Maintenance Contracts

Strategic Support Solutions offers Annual Maintenance Contracts for ADIC i500 maintenance. Our programs run from 5 x 9 x Next Day to 7 x 24 x 4.

Time and Materials Service

Need a tape drive or an ADIC i500 library repaired or need a tape experienced technician on-site? Strategic Support Solutions offers several options to charge our clients just for the time spent and parts used. Call 866-994-4235 for more information.

Onsite Repair (Business, Weekend and After Hours)

Strategic Support Solutions offers on-site repair services to resolve performance issues without your ADIC Scalar i500 tape library or tape drive ever leaving your location. Contact us at to get a quote.

Need A Spare? Call Strategic Support Solutions!

Self Maintainence Programs

Strategic Support Solutions is the perfect partner to help the busy data center staff maintain their own ADIC tape libraries and drives. Ask about our Spares Kits!

Technical Telephone Support (Business and After Hours)

Strategic Support Solutions can provide technical telephone support to your IT staff, walking them through troubleshooting and repairs for ADIC Scalar i500 tape libraries and tape drives. Call us today at 866-994-2680 or fax us at 858-810-3931. You can also email us at

Part NumberAlternate
Part Number
DescriptionPart SalesPart
8-00370-02   8-00370-03  Quantum i500 Library Base Unityesyesyes
8-00372-01 Quantum i500 9U Expansion unityesyesyes
3-01989-11 LCB cardyesyesyes
3-01989-10 LCB cardyes
3-01992-12 Display Assemblyyes
3-01992-10 Display Assemblyyes
3-01838-11 Picker Assemblyyesyesyes
3-01838-10 Picker Assemblyyesyesyes
3-03485-13 Y-Axis Assemblyyes
3-03485-11 Y-Axis Assemblyyes
3-02206-11 I/E Lock Assemblyyes
3-02206-103-02206-11I/E Lock Assemblyyesyes
3-02742-03 Power Moduleyes
3-02742-03 Power Moduleyesyesyes
 3-02014-06  Fan Blade Moduleyes
3-01853-03 Box to Box Cableyesyesyes
8-00486-01 LTO4 FC 4GB w/sledyesyesyes
 LSC5H-UTDL-L4BA  LTO4 LVD SCSI w/sledyesyesyes
8-00405-019-01270-01IBM LTO3 FC 4GB w/sledyesyesyes
8-00303-049-00747-03IBM LTO3 FC 2GB w/sledyesyesyes
8-00406-019-01272-01IBM LTO3 LVD SCSI w/sledyesyesyes
8-00304-049-00749-03Quantum LTO3 SCSI LVD w/sledyesyesyes
8-00301-01 LTO2 FC w/sled - FRUyesyesyes
8-00302-01 LTO2 LVD SCSI w/sledyesyesyes
LSC5H-UTDM-L4BA  HP LTO4 SAS yesyesyes
LSC5H-FTDU-L5HQ  HP LTO5 FC yesyesyes
LSC5H-FTDM-L5HQ  HP LTO5 SAS yesyesyes
3-04300-10  Scalar i500 picker assembly yesyesyes
3-03400-10  Scalar/ML6000 picker assembly yesyesyes
8-00500-01  HP LTO4 FC yesyesyes


For More Information on How We Continue to Bring You Excellent Support, and Service, Take a Look at Our Scalar I500 Industry Partner, ISC Group LLC.

Our staff has hands-on experience with top tape manufacturers: