Equipment We Service/Sell

IBM Tape Library & Drive Service & Repair

Strategic Support Solutions understands the complex workings of IBM Tape Library and Drive service and repairs. We have maintenance options, parts inventory and over 20 years of hands-on experience with IBM Tape libraries and drives to suit every need and budget.

Our programs include:

Strategic Support Solutions offers drive and parts sales, depot repair, advanced exchange repair, onsite time and materials service and on-site maintenance contracts for the following IBM Tape Libraries:

ModelDrive/Part SalesDrive/Part ExchangeRepairOn-Site T&MOn-Site Maintenance
IBM 3490-F11yesyesyesyesyes
IBM 3581-L28/L38yesyesyesyesyes
IBM 3581-H23yesyesyesyesyes
IBM 3583-L18/L36yesyesyesyesyes
IBM TS3310yesyesyesyesyes

Our staff has hands-on experience with top tape manufacturers: