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StorageTek Library/Drive Service & Repair

StorageTek Tape Library Drive Support

Strategic Support Solutions has STK StorageTek Tape Library and Drive service and repair options for all StorageTek models. Don’t be cornered into accepting the high ticket price of manufacturer support. Strategic Support has the inventory and hands-on experience with StorageTek STK tape libraries and tape drives. Call us at 866-994-4235.

Depot Repair

Send your tape drive, picker assembly, power supply or other tape library part in to Strategic Support Solutions. We will evaluate it, determine the issue and provide an estimate for repair.

Onsite Repair (Business, Weekend and After Hours)

Strategic Support Solutions offers on-site repair services to resolve performance issues without the tape library or tape drive ever leaving your location. Contact us at sales@s3fix.com to get a quote.

Annual Maintenance Contracts

Strategic Support Solutions offers Annual Maintenance Contracts for the most popular StorageTek tape libraries and drives. Our programs run from 5 x 9 x Next Day to 7 x 24 x 4.

Time and Materials Service

Need a tape drive or library repaired or need a tape experienced technician on-site? Strategic Support Solutions offers an option to charge our clients just for the time spent and parts used. Call 866-994-4235 for more information.

Technical Telephone Support (Business and After Hours)

Strategic Support Solutions can provide technical telephone support to your IT staff, walking them through troubleshooting and repairs for tape libraries and tape drives.

Self Maintenance Programs

Strategic Support Solutions is the perfect partner to help the busy data center staff maintain their own tape libraries and drives. Ask about our Spares Kits!

ModelDrive/Part SalesDrive/Part ExchangeRepairOn-Site T&MOn-Site Maintenance
StorageTek STK L20 Tape Libraryyesyesyesyesyes
StorageTek STK L40 Tape Libraryyesyesyesyesyes
StorageTek STK L80 Tape Libraryyesyesyesyesyes
StorageTek STK L180 Tape Libraryyesyesyesyesyes
StorageTek STK L700 Tape Libraryyesyesyesyesyes
StorageTek STK L700e Tape Libraryyesyesyesyesyes
STK StorageTek L1400 Tape Libraryyesyesyesyesyes
StorageTek STK SL500 Tape Libraryyesyesyesyesyes
STK StorageTek SL8500 Tape Libraryyesyesyesyesyes
StorageTek STK 9310 Tape Libraryyesyesyesyesyes
StorageTek STK 9710 Tape Libraryyesyesyesyesyes
StorageTek STK 9714 Tape Libraryyesyesyesyesyes
StorageTek STK 9730 Tape Libraryyesyesyesyesyes

Our staff has hands-on experience with top tape manufacturers: