Keep your critical data backed up with StorageTek STK L20 Tape Library Service and Repair. At Strategic Support Solutions we specialize in tape libraries and tape drives. You can’t expect your disk service technician to be familiar with the intracacies of tape storage. Our technicians have over 17 years of hands-on experience troubleshooting tapes complex issues. Strategic Support has the inventory and hands-on experience with StorageTek STK L20 tape libraries and the tape drives they utilize.
Send your STK L20 tape drive, power supply, picker assembly or other tape library part in to Strategic Support Solutions. We will evaluate it, determine the issue, provide an estimate for repair, get it fixed and back out to you in a timely fashion.
Onsite Repair (Business, Weekend and After Hours)
On-site repair services from Strategic Support Solutions help resolve performance issues for StorageTek L20 tape libraries without the tape library or tape drives ever leaving your location. Contact us at firstname.lastname@example.org to get a quote.
Time and Materials Service
Need a tape experienced technician on-site or do you need a tape drive or StorageTek L20 library repaired? Strategic Support Solutions offers an option to charge our clients only the time spent and parts used. Call 866-994-4235 for more information.
Technical Telephone Support (Business and After Hours)
Strategic Support Solutions can provide technical telephone support to your IT staff, walking them through troubleshooting and repairs for STK L20 tape libraries and tape drives. Telephone support is available for business and after hours.
Self Maintainence Programs
Maintain your own tape libraries and drives? Strategic Support Solutions is the perfect partner to help the busy data center staff maintain their own STK L20 tape libraries and drives.
Annual Maintenance Contracts
Annual Maintenance Contracts for the StorageTek L20 Tape Library are available from Strategic Support Solutions. Our programs run from 5 x 9 x Next Day to 7 x 24 x 4.
Maintenance Contract Information Request Form
|Part Number||Description||Part Sales||Part Exchanges||Repair|
|3115924XX||AC/DC POWER SUPPLY, PSU|
|3098431XX||OP PANEL ASSEMBLY, L20|
|3136074XX||FIBRE ROUTER ASSEMBLY|
|1565056XX||FAN ASSEMBLY, CABLE & CONNECTOR, DRIVE & LLC|
|3137137XX||DLT1, LVD, DRIVE FRU ASSEMBLY, L20/L40/L80|
|3137133XX||DLT 7000, HVD, FRU, L20/L40/L80|
|3137134XX||DLT 7000E, HVD, FRU ASSEMBLY, L20/L40/L80|
|3137135XX||DLT 8000, HVD, FRU ASSEMBLY, L20/L40/L80|
|3137136XX||DLT 8000, LVD, FRU ASSEMBLY, L20/L40/L80|
|3137367XX||SDLT, HVD, BR, FRU ASSEMBLY, L20/L40/L80|
|3137368XX||SDLT, LVD, BR, FRU ASSEMBLY, L20/L40/L80|
|3137138XX||SDLT, NBR, HVD, FRU ASSEMBLY, L20/L40/L80|
|3137139XX||SDLT, NBR, LVD, FRU ASSEMBLY, L20/L40/L80|
|3138354XX||SDLT, 320, HVD, BR, FRU ASSEMBLY, L20/L40/L80|
|3138353XX||SDLT 320, LVD, BR, FRU ASSEMBLY, L20/L40/L80|
|3137143XX||HP LTO, HVD, FRU ASSEMBLY, L20/L40/L80|
|3137144XX||HP LTO, LVD, FRU ASSEMBLY, L20/L40/L80|
|3139033XX||HPLTO2, LVD, FRU ASSEMBLY, L20/L40/L80|
|LTO3002-001||HP LTO3 FC 4GB Drive|
|LTO3002-003||IBM LTO3 FC 4GB Drive|
|3137145XX||IBM LTO, LVD, FRU ASSEMBLY, L20/L40/L80|
|3139022XX||IBM LTO2, LVD, FRU ASSEMBLY, L20/L40/L80|
|3137141XX||SEAGATE, LTO, HVD, FRU ASSEMBLY, L20/L40/L80|
|3137142XX||SEAGATE, LTO, LVD, FRU ASSEMBLY, L20/L40/L80|