Strategic Support's new capabilities

We're excited to share our new hardware support & services capabilities.

New Storage Equipment

We are taking our industry leading service in supporting and repairing tape libraries and tape drives, to the next level.

For the convenience of our customers, in addition to the storage hardware that we already service and support, we are now able to support the following additional storage hardware devices:

Disk Arrays



Remote Monitoring

We are now able to offer you full access to ISC Group's proprietary remote monitoring software tools. 

These tools are used to monitor the health of your system, perform remote inventory, get alerts if your system isn’t functioning properly, and allow our support team to remotely troubleshoot it. 

  • Hitachi Disk Arrays
  • HP Disk Arrays
  • Sun Disk Arrays
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    StorageTek SL8500 Tape Library
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    Select - HP and Sun Tape Libraries

Global Service Contracts

We now have over 700 field engineers deployed throughout the world and available to you, for on-site calls.

This has allowed for us to globally expand our on-site professional services.

For your convenience, We are now capable of operating in:

  • North America
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    Central America
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    South America
  • Europe
  • Asia-Pacific

Can't find what you're looking for?

Our staff has hands-on experience with top tape manufacturers: