Stragetic Support Solutions provides Quantum M1800 Tape Library Maintenance, Service, and Repair. Strategic Support has the Quantum tape library experience, training and inventory to support M1800 tape libraries and the tape drives the utilize. We offer options for every need and budget like:
Self Maintainence Programs
Strategic Support Solutions‘ Self Maintenance Programs for the Quantum M1800 taqpe library are the perfect solution to help a busy data center staff maintain their own tape libraries and drives. And to ensure that your backup stays up we offer Spares Kits! Ask us about what’s included – call 866-994-4235.
Annual Maintenance Contracts
Strategic Support Solutions offers Annual Maintenance Contracts for the Quantum M1800 tape libraries and drives. We can cover your equipment with contracts that run from 5 x 9 x Next Day to 7 x 24 x 4.
Onsite Repair (Business, Weekend and After Hours)
Get Onsite Repair from Strategic Support Solutions resolve performance issues, repair damage or resolve malfunctions for your Quantum M1800 tape library without the library or the tape drives ever leaving your location. Email us at firstname.lastname@example.org to learn more about our On-Site Repair options.
Technical Telephone Support (Business and After Hours)
Sometimes you just have a quick question and you don’t want to wait for a techician to work you into his schedule. Strategic Support Solutions provides technical telephone support to your IT staff, assisting in troubleshooting and repairs for Quantum M1800 tape libraries and tape drives.
Time and Materials Service
Not sure if you want a maintenance contract but are interested in a company that will come out when you need them? Strategic Support Solutions offers Time and Materials Service options that will include only the time spent and only the parts used. And you still get great tape support and service. Call 866-994-4235 for more information on our T&M plans.
|Part Number||Alternate Part Number||Description||Part Sales||Part Exchanges||Repair|
|6420700-01||M1800 LIBRARY FRU, LVD|
|6420700-02||M1800 LIBRARY FRU, HVD|
|6420700-03||6420005-01||M1800 LIBRARY FRU VAR2, LVD|
|6420700-04||6420005-02||M1800 LIBRARY FRU VAR2, HVD|
|6420701-01||CC & CONTROLLER CARD, V1 & V2, LVD|
|6420701-02||CC & CONTROLLER CARD, V1 & V2, HVD|
|6422701-01||HAND ASSY, DLT|
|6422701-02||HAND ASSY, LTO|
|6422702-01||LVD SCSI I/F ADAPTER|
|6422702-02||HVD SCSI I/F ADAPTER|
|6422703-01||DLT SYSTEMS CARD|
|6422703-02||LTO SYSTEMS CARD|
|6422710-01||BEZEL ASSY, COMPLETE|
|6420703-01||6420200-02||DLT8000 DRIVE ASSY, LVD|
|6420703-02||6420200-01||DLT8000 DRIVE ASYS, HVD|
|6420703-23||6420703-22||SDLT, BRC DRIVE ASSY, LVD|
|6420703-24||6420800-03||SDLT, BRC DRIVE ASSY, HVD|
|6420703-25||6420800-05||SDLT329 DRIVE ASSY, LVD|
|6420703-27||6420800-09||SDLT600 DRIVE ASSY, LVD|
|6420703-30||6420800-04||HP LTO DRIVE ASSY, LVD|
|6420703-31||6420800-07||HP LTO2 DRIVE ASSY, LVD|
|6420703-32||HP LOT3 DRIVE ASSY, LVD|
|6420703-40||6420800-06||SEAGATE LTO DRIVE ASSY|