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Quantum Tape Library & Drive Service & Repair

Quantum M1800 Tape Library Maintenance & Service

Quantum M1800 Tape Library Maintenance ServiceStragetic Support Solutions provides Quantum M1800 Tape Library Maintenance, Service, and Repair. Strategic Support has the Quantum tape library experience, training and inventory to support M1800 tape libraries and the tape drives the utilize. We offer options for every need and budget like:

Self Maintainence Programs

Strategic Support Solutions‘ Self Maintenance Programs for the Quantum M1800 taqpe library are the perfect solution to help a busy data center staff maintain their own tape libraries and drives. And to ensure that your backup stays up we offer Spares Kits! Ask us about what’s included – call 866-994-4235.

Annual Maintenance Contracts

Strategic Support Solutions offers Annual Maintenance Contracts for the Quantum M1800 tape libraries and drives. We can cover your equipment with contracts that run from 5 x 9 x Next Day to 7 x 24 x 4.

Onsite Repair (Business, Weekend and After Hours)

Get Onsite Repair from Strategic Support Solutions resolve performance issues, repair damage or resolve malfunctions for your Quantum M1800 tape library without the library or the tape drives ever leaving your location. Email us at sales@s3fix.com to learn more about our On-Site Repair options.

Technical Telephone Support (Business and After Hours)

Sometimes you just have a quick question and you don’t want to wait for a techician to work you into his schedule. Strategic Support Solutions provides technical telephone support to your IT staff, assisting in troubleshooting and repairs for Quantum M1800 tape libraries and tape drives.

Time and Materials Service

Not sure if you want a maintenance contract but are interested in a company that will come out when you need them? Strategic Support Solutions offers Time and Materials Service options that will include only the time spent and only the parts used. And you still get great tape support and service. Call 866-994-4235 for more information on our T&M plans.

Part NumberAlternate Part NumberDescriptionPart SalesPart ExchangesRepair
6420700-01M1800 LIBRARY FRU, LVDyesyesyes
6420700-02M1800 LIBRARY FRU, HVDyesyesyes
6420700-036420005-01M1800 LIBRARY FRU VAR2, LVDyesyesyes
6420700-046420005-02M1800 LIBRARY FRU VAR2, HVDyesyesyes
6420701-01CC & CONTROLLER CARD, V1 & V2, LVDyesyesyes
6420701-02CC & CONTROLLER CARD, V1 & V2, HVDyesyesyes
6420705-01POWER SUPPLYyesyesyes
6420706-01DLT/SDLT MAGAZINEyes
6420706-02LTO MAGAZINEyes
6422701-01HAND ASSY, DLTyesyesyes
6422701-02HAND ASSY, LTOyesyesyes
212560/XXX/Y MECHANISMyesyesyes
6422702-01LVD SCSI I/F ADAPTERyes
6422702-02HVD SCSI I/F ADAPTERyes
212330/XXLVD SERVO/SCSIyesyes
212320/XXHVD SERVO/SCSIyesyes
6422703-01DLT SYSTEMS CARDyesyes
6422703-02LTO SYSTEMS CARDyesyes
6422710-01BEZEL ASSY, COMPLETEyes
6420703-016420200-02DLT8000 DRIVE ASSY, LVDyesyesyes
6420703-026420200-01DLT8000 DRIVE ASYS, HVDyesyesyes
6420703-236420703-22SDLT, BRC DRIVE ASSY, LVDyesyesyes
6420703-246420800-03SDLT, BRC DRIVE ASSY, HVDyesyesyes
6420703-256420800-05SDLT329 DRIVE ASSY, LVDyesyesyes
6420703-276420800-09SDLT600 DRIVE ASSY, LVDyesyesyes
6420703-306420800-04HP LTO DRIVE ASSY, LVDyesyesyes
6420703-316420800-07HP LTO2 DRIVE ASSY, LVDyesyesyes
6420703-32HP LOT3 DRIVE ASSY, LVDyesyesyes
6420703-406420800-06SEAGATE LTO DRIVE ASSYyesyesyes

Our staff has hands-on experience with top tape manufacturers: