Quantum Tape Library & Drive Service & Repair

Quantum Scalar i500 Tape Library Maintenance, Repair, Service and Support

Quantum Scalar i500 Tape Library Service Repair Maintenance, and supportStrategic Support Solutions can help help your data center save time and money with Quantum ADIC Scalar i500 Tape Library Maintenance and Repair, Service and Support. We have the inventory in stock and have the hands on experience dealing with all issues regarding the Quantum Scalar i500 tape libraries and tape drives.

Depot Repair

Send your Quantum i500 tape library, tape drive, picker assembly, power supply or other part in to Strategic Support Solutions. We will evaluate it, determine the issue and provide an estimate for repair of your Quantum i500.

Quantum Scalar i500 Tape Library Maintenance and RepairAnnual Maintenance Contracts

Strategic Support Solutions offers Annual Maintenance Contracts for the Quantum i500 tape libraries.. Our programs run from 5 x 9 x Next Day to 7 x 24 x 4.

Time and Materials Service

Need a tape drive or a Quantum i500 library repaired? Or need a tape experienced technician on-site for Quantum ADIC Scalar i500 support? Strategic Support Solutions offers several different options to charge our clients only for the time spent and parts used. Call 866-994-4325 for more information on time and materials service for repair of the Quantum Scalar i500 and its components.

Onsite Repair (Business, Weekend and After Hours)

Strategic Support Solutions offers on-site repair services to resolve performance issues without your Quantum Scalar i500 tape library or tape drive ever having to leave your location. Contact us at to get a quote.

Quantum i500 repairs and parts

Self Maintainence Programs

Strategic Support Solutions is the perfect partner to help the busy data center staff maintain their own Quantum tape libraries and drives. Ask about our Spares Kits!

Technical Telephone Support (Business and After Hours)

Strategic Support Solutions can can provide technical telephone Quntum i500 support to your IT staff, walking them through troubleshooting and repairs for Quantum Scalar i500 tape libraries and tape drives. Call us today at 866-994-2680 or fax us at 321-610-3903.

You can also email us at

Part NumberAlternate
Part Number
DescriptionPart SalesPart
8-00370-02   8-00370-03  Quantum i500 Library Base Unityesyesyes
8-00372-01 Quantum i500 9U Expansion unityesyesyes
3-01989-11 LCB cardyesyesyes
3-01989-10 LCB cardyes
3-01992-12 Display Assemblyyes
3-01992-10 Display Assemblyyes
3-01838-11 Picker Assemblyyesyesyes
3-01838-10 Picker Assemblyyesyesyes
3-03485-13 Y-Axis Assemblyyes
3-03485-11 Y-Axis Assemblyyes
3-02206-11 I/E Lock Assemblyyes
3-02206-103-02206-11I/E Lock Assemblyyesyes
3-02742-03 Power Moduleyesyesyes
 3-02014-06 Fan Blade Moduleyes
3-01853-03 Box to Box Cableyesyesyes
8-00486-01 LTO4 FC 4GB w/sledyesyesyes
 LSC5H-UTDL-L4BA LTO4 LVD SCSI w/sledyesyesyes
8-00405-019-01270-01IBM LTO3 FC 4GB w/sledyesyesyes
8-00303-049-00747-03IBM LTO3 FC 2GB w/sledyesyesyes
8-00406-019-01272-01IBM LTO3 LVD SCSI w/sledyesyesyes
8-00304-049-00749-03Quantum LTO3 SCSI LVD w/sledyesyesyes
8-00301-01 LTO2 FC w/sled - FRUyesyesyes
8-00302-01 LTO2 LVD SCSI w/sledyesyesyes
3-04300-10 Scalar i500 picker assemblyyesyesyes
3-03400-10 Scalar/ML6000 picker assemblyyesyesyes
8-00500-01 HP LTO4 FCyesyesyes
9-01487-01 & 9-01487-03 I500 IBM LTO4 SASyesyesyes
9-01668-02 I500 IBM LTO4 SAS, Q-EKM enabledyesyesyes
9-01486-01 & 9-01624-01 I500 HP LTO4 SASyesyesyes

Our staff has hands-on experience with top tape manufacturers: