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Oracle SL500 Tape Library Maintenance & Repair

Oracle SL500 Tape Library Maintenance and Repair from Strategic Support Solutions offers affordable service, repair and maintenance on tape libraries, tape drives, picker assemblies, power supplies and other tape library features. Call the company with tape storage experience, training and inventory to support SL500 tape libraries.

The Oracle SL500 is a modular tape library system that helps to simplify your backup operations. Strategic Support will provide you with an easy-to-use system that maintains reliability no matter what the number of expansion modules may be. The Oracle SL500 also features redundant, hot-swappable components that is capable of scaling from 24 to 863 TB, providing more than a 40 percent greater capacity than the majority of all other competing libraries.

Technical Telephone Support (Business and After Hours)

Do you have a member of your IT staff handling the service and repair of a Oracle SL500 Tape Library? Strategic Support Solutions provides technical telephone support to your IT staff, assisting in troubleshooting for SL500 tape libraries and tape drives. The support you need is just a phone call away!

Oracle SL500 Tape Library RepairTime and Materials Service

Need a tape experienced technician on-site to have a Oracle SL500 tape library repaired? Strategic Support Solutions offers an option for only the time spent and parts used. Call 866-994-4235 for more information on our T&M plans.

Onsite Repair (Business, Weekend and After Hours)

Some issues require a tape experienced technician on site to resolve. Strategic Support Solutions offers on-site repair services to troubleshoot and resolve performance issues for the Oracle SL500 tape libraries without the library or the tape drives ever leaving your location. Email us at sales@s3fix.com to get a quote.

Need a spare? Call Strategic Support!Self Maintainence Programs

Do you want to handle the maintenance of your tape library in house? Strategic Support Solutions is the perfect partner to help the busy data center staff maintain their own SL500 tape libraries and drives. Ask about our Spares Kits!

Annual Maintenance Contracts

Annual Maintenance Contracts are available for the Oracle SL500 tape library from Strategic Support Solutions. We offer 5 x 9 x Next Day to 7 x 24 x 4 – Annual Maintenance Contracts for the Oracle SL500 and other tape libraries and drives.

Part NumberDescriptionPart SalesPart ExchangesRepair
SL50001-001Sun / StorageTek SL500 Modular Library, 30 Cell, LVDyesyesyes
SL50001-002Sun / StorageTek SL500 Modular Library, 30 Cell, Fibreyesyesyes
SL50001-005Sun / StorageTek SL500 Modular Library, 50 Cell, Fibreyesyesyes
SL50001-006Sun / StorageTek SL500 Modular Library, 50 Cell, LVDyesyesyes
309896305Sun / StorageTek SL500 MPW/RLW Cardyesyes
313906308STK StorageTek SL500 RLC Controller Cardyesyes
313909508STK StorageTek SL500 RLM Board (Backplane Board)yesyes
313951201STK StorageTek SL500 RLS Card (Back Robot Board With Outside Connector)yesyes
313952201STK StorageTek SL500 RLX Card (Elevator Card ACK At Plastic That Guides Over The Guide Pipe)yesyes
314335703STK StorageTek SL500 Power Supply (SL500)yesyesyes
3145042-01STK StorageTek SL500 Cap Open Switch W/ Cable (Orange And Black Cable On Top Of LE Port)yes
3145511STK StorageTek SL500 Internal Cage Brace Structure For Cards In Backyes
314558702STK StorageTek SL500 Robotics Unit - Robot Assyyesyesyes
314560205STK StorageTek SL500 6U Card Cage - Cage For RLC, MPW, MPCyes
3145636-01STK StorageTek SL500 Robotics Unit Faceplateyes
3145662-01STK StorageTek SL500 Cable To Rear Power Switchyes
3145721STK StorageTek SL500 Front Dooryes
3145739-01STK StorageTek SL500 Keypadyes
314575005STK StorageTek SL500 5 Cell Base Cap Magazineyes
314585007STK StorageTek SL500 Hand Assyyesyesyes
314587006STK StorageTek SL500 X Table (Robot Elevator)yesyesyes
314587902STK StorageTek SL500 X Motor (Pittman Motor For Hand Movement In Robot Elevator)yesyes
314588203STK StorageTek SL500 Wrist Motor (Pittman Motor That Is Attached To The Hand Assy).yesyes
3145902-03STK StorageTek SL500 Robot Hand Assy Cable Harness (Flex - Qty 5) Parlex 0705yes
314592007STK StorageTek SL500 Robotics Unit - Z-Drive Assyyes
314593303STK StorageTek SL500 Z Motor (Pittman Motor For Moving Robot Elevator)yesyes
3145950-01STK StorageTek SL500 Z Drive (Big Drive Gear - Wheel Inside Of Robot Unit)yes
314597101STK StorageTek SL500 Base Module Frameyesyesyes
3145974-01STK StorageTek SL500 Belt That Moves Hand Forward And Backwardsyes
AFB0605HCSTK StorageTek SL500 Top And Bottom Fan Assy (Dual Fans In Back Of Lib.)yes
DM6000-01-LVD-SESTK StorageTek SL500 Inline Terminator (LVD)yes
313731304STK StorageTek MPU2 Cardyesyes
XSL500-SCSI-FC-ZSTK StorageTek SL500 2GB FC Robotics Interfaceyesyes
LTO2S50-001STK StorageTek LTO Gen2 Drv, HP FC for SL500, TX50 Tray Target Bezelyesyesyes
LTO2S50-002STK StorageTek LTO Gen2 Drv, HP LVD for SL500, TX50 Tray Target Bezelyesyesyes
LTO2S50-003STK StorageTek LTO Gen2 Drv, IBM FC for SL500, TX50 Tray Target Bezelyesyesyes
LTO2S50-004STK StorageTek LTO Gen2 Drv, IBM LVD for SL500, TX50 Tray Target Bezelyesyesyes
LTO3S50-001STK StorageTek LTO Gen3 Drv, HP Fibre for SL500, TX50 Tray Target Bezelyesyesyes
LTO3S50-002STK StorageTek LTO Gen3 Drv, HP LVD for SL500, TX50 Tray Target Bezelyesyesyes
LTO4-HP4FC-SL500ZSUN StorageTek HP LTO4 FC 4Gb Drive for SL500 Libraryyesyesyes
LTO4-HPLVD-SL500ZSUN StorageTek HP LTO4 LVD 4Gb Drive for SL500 Libraryyesyesyes
SL500/50/FC/EZSTK StorageTek SL500 EZ 50 Slot FC Tape Libraryyesyesyes
SL500/50/LVD/EZSTK StorageTek SL500 EZ 50 Slot LVD Tape Libraryyesyesyes
SL500/50/FC/NON/EZSTK StorageTek SL500 Non EZ 50 Slot FC Tape Libraryyesyesyes
SL500/50/LVD/NONEZSTK StorageTek SL500 Non EZ 50 Slot LVD Tape Libraryyesyesyes
SL500/DEM/EZSTK StorageTek SL500 EZ DEM Drive Expansion Module 4 Drive Bays 93 Slotsyesyesyes
SL500/DEM/NON/EZSTK StorageTek SL500 Non EZ DEM Drive Expansion Module 4 Drive Bays 93 Slotsyesyesyes
SL500/CEM/EZSTK StorageTek SL500 EZ CEM Cartridge Expansion Moduleyesyesyes
SL500/CEM/NON/EZSTK StorageTek SL500 Non EZ CEM Cartridge Expansion Moduleyesyesyes

Our staff has hands-on experience with top tape manufacturers: