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Equipment We Service/Sell

LTO Tape Drive Service and Repair

IBM LTO3 Tape Drive Repair ServiceStrategic Support Solutions offers offers HP, IBM, & Certance LTO Tape Drive Service and Repair options for all models including:

Call Strategic Support at 866-994-4235!

Depot Repair

Send your LTO tape drive, picker assembly, power supply or other tape library part in to Strategic Support Solutions. We will evaluate it, determine the issue and provide an estimate for repair.

Onsite Repair (Business, Weekend and After Hours)

Strategic Support Solutions offers on-site repair services for LTO tape drives to resolve performance issues without the tape drive ever leaving your location. Contact us at sales@s3fix.com to get a quote.

Annual Maintenance Contracts

Strategic Support Solutions offers Annual Maintenance Contracts for the most popular LTO tape drives. Our programs run from 5 x 9 x Next Day to 7 x 24 x 4.

Need A Spare? Call Strategic Support Solutions!

Time and Materials Service

Need a tape drive repaired or need a tape experienced technician on-site? Strategic Support Solutions offers an option to charge our clients just for the time spent and parts used.
Call 866-994-4235 for more information.

Technical Telephone Support (Business and After Hours)

Strategic Support Solutions can provide technical telephone support to your IT staff, walking them through troubleshooting and repairs for tape drives.

Self Maintainence Programs

Strategic Support Solutions is the perfect partner to help the busy data center staff maintain their own tape libraries and drives. Ask about our Spares Kits!

Our staff has hands-on experience with top tape manufacturers: